⏳ Estimated Delivery Times

Items marked as back order are sourced from suppliers around the world. Delivery to us typically takes 4–10 days. Once we receive your item, it will be shipped to you via:

• 📮 Royal Mail 48hr Tracked
• 🚀 24hr Tracked (if selected at checkout)

Tracking details will be provided as soon as your item is dispatched from our warehouse.

🌍 Import Taxes & Duties

UK Customers: You will not be charged any additional import duties. We handle these on your behalf.

International Customers: You may be subject to customs duties or import taxes depending on your local regulations. These charges are the responsibility of the customer. Please check with your country’s customs office if unsure.

📦 King Palm Back Orders

Due to ongoing tariff-related shipping costs between the UK and USA, King Palm back orders may incur an additional shipping charge. We will contact you before dispatch if this applies to your order.

🔁 Refunds for Back Orders

Refunds for back order items are only available once we have received a refund from our supplier. This process usually takes:

• 🕒 4–10 days for international return shipping
• 💷 Up to 10 additional days for currency conversion to GBP

While refunds are absolutely possible, please be aware of potential delays due to international logistics and banking processes.